Refund & Cancellation Policy

We want you to feel confident enrolling with us. This policy explains how cancellations, transfers, and refunds work for our workshops and programs.

1. Cancellation by you

• 14 or more days before the program date: full refund, or a free transfer to a future intake.
• 7 to 13 days before: 50% refund, or a free transfer to a future intake.
• Less than 7 days before, or non-attendance: non-refundable, but you may send a replacement participant or transfer once to a future intake (subject to availability).

2. Transfers & replacements

You may transfer your seat to another person at any time before the program at no extra cost. Just let us know the new participant's details in advance.

3. Cancellation by us

If we need to reschedule or cancel a session, you will be offered a free transfer to the next available intake or a full refund of fees paid.

4. HRDC-claimable enrolments

For HRD Corp grant enrolments, cancellation and withdrawal are also subject to HRD Corp's own rules. Our team will guide you through the process where needed.

5. How to request

To cancel, transfer, or request a refund, contact us on WhatsApp at 011-3204 4931. Approved refunds are processed to the original payment method, typically within 14 business days.